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Privacy and Security

Our Multi-Factor Authentication (MFA) and time-based one-time (TOTP) passcodes to access your online accounts provide the robust security system features for protection of consumer and commercial transactions. That means that you have round the clock, industrial protection and peace-of-mind wherever and whenever you’re conducting bank business.

We Respect Your Privacy

Ascent Bank considers all of your personal information confidential. We only use your personal information to better provide you with superior services and products. Financial companies choose how they share personal information, but federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read the following carefully, to ensure that you understand what we do.

The types of personal information that Ascent Bank collects and shares depends on the products and services that you have with us. This information can include: social security number and transaction history; account balances and payment history; credit history; and account transactions.

Ascent Bank’s website uses the technology of third party companies and vendors to help us recognize your device and understand how you use our site. We also use this technology to improve our services to better reflect your interests and present you with advertising about the products and services that may be of interest to you. Specifically, our third party technology partners collect information about your activity on our website that enables us to: measure and analyze traffic and browsing activity on our site; show advertisements for our products and services on third party sites; and measure the performance of our advertising campaigns. We also collect emails for direct marketing purposes.

Ascent Bank may share data, such as email derived from other email or other online identifiers collected on our site with our third party advertising partners. This practice allows us to recognize and present advertising on different types of browsers. Additionally, our third party partners may use cookie and non-cookie based technology, not all of which may be impacted by settings which block cookies, and your browser may not allow you to block certain types of technology.

When banking online with Ascent Bank, you can be confident that your account and financial information is secure and safe. Our security system will protect you and your business from financial scams and hackers. Please feel free to contact us if you have any questions about this Online Privacy Notice.

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