At Ascent, if we don’t have a product or loan to satisfy our customers’ needs, we’ll create one that works. We believe that innovative thinking and a can-do mindset leads to finding new ways to serve our customers.
Dear Customers and Friends,
We’re opening up our bank lobbies on May 18, 2020. We will have protective measures and gear in place. You may now physically enter the lobby during posted hours.
For the safety and security of your customers and our bank staff, we ask that if you exhibit any signs of illness, or are feeling sick, please respect others and use our drive-through services.
We are practicing social distancing in our buildings. Please keep six feet apart as you wait to be helped. Chairs in the waiting area and chairs at the desks have been relocated to comply with recommended distancing.
Masks covering your nose and mouth are acceptable for identified customers. However, we ask that everyone remove their hats and sunglasses. This is a safety and security measure, so please do not be offended as we work to identify you. We want to insure everyone’s safety.
Finally, only you can determine when you are ready to come back inside the bank. We will continue to give you unfettered access to your funds and all financial services so please feel free to continue banking through our drive-up window, online banking program, or with the mobile app if you’d rather not come in. We understand and as always, we're here for you and pleased to serve you through any avenue that you find comfortable.
Loren Brown, President and CEO Dear Customers and Friends,
Access and manage your accounts 24/7 from anywhere in the world.
Personal and business online banking features and functionality include electronic bill pay, balance transfers, check deposit, loan payments, fraud alerts and more. Get the mobile app for your device by clicking the link.
At Ascent Bank, we have a culture of constant vigilance to protect and secure your account and financial information while banking online. Our security system seeks out scams and hacking efforts so that you won’t have to give them a second thought.Learn More
The staff we encountered at First Security [now Ascent Bank] are professional, friendly, and very competent. I've found them to be very accommodating when dealing with our various needs. First Security [now Ascent Bank] staff are regularly asking for feedback on the system as they appear to be always striving for improvement and excellent customer service.
It sounds like a cliché, but the staff of First Security Bank [now Ascent Bank] are my friends. I know that if I have a problem, I can always talk to a person face-to-face or by phone and that my problem will be resolved.
When you're running major projects that have complexities, nothing beats being able to look your banker in the eye or pick up the phone and get a question answered. First Security Bank [now Ascent Bank] is more than an institution--they're a collaborator and partner.